Cancellation Policy

At Todaywise (operated as a Sole Proprietorship from Amaravati, Andhra Pradesh - 522020, India), we want to make our cancellation process clear and transparent. This Cancellation Policy explains how you can cancel your subscription and what happens after cancellation.

1. Cancellation Policy Overview

Important: When you cancel your subscription, you will NOT receive a refund for any unused portion of your subscription period. However, you will continue to have full access to all Pro features until the end of your current billing period.

This means:

You can use all Pro features until your subscription expires
No partial refunds are provided for early cancellation
Your cancellation takes effect at the end of the current billing cycle

2. How to Cancel Your Subscription

1

Open App Settings

Launch the Todaywise app and navigate to Settings > Subscription or Account section.

2

Select Cancel Subscription

Tap on "Cancel Subscription" or "Manage Subscription" button.

3

Confirm Cancellation

Follow the prompts to confirm your cancellation. You'll see the date when your Pro access will end.

4

Continue Using Until Expiry

Your Pro features remain active until the end of your current billing period.

3. Alternative Cancellation Methods

If you cannot cancel through the app, you can also cancel by:

Email Request: Send a cancellation request to support@todaywise.app from your registered email address. Include your account email and reason for cancellation.
Payment Platform: If you subscribed through Google Play Store or Apple App Store, you can also cancel directly through those platforms.

4. What Happens After Cancellation

4.1 During Remaining Subscription Period

Full access to all Pro features continues
AI suggestions remain active
Advanced analytics are accessible
Smart reminders continue to function
Cloud sync remains active

4.2 After Subscription Expires

Account reverts to Free tier automatically
Your data is preserved and accessible
Basic task management remains available
Pro features become inaccessible (AI suggestions, advanced analytics)
You can resubscribe anytime to restore Pro access

5. Cancellation by Platform

5.1 Monthly Subscriptions

Cancellation effective at the end of current monthly billing cycle
No refund for partial month
Example: If you cancel on the 15th and your billing date is the 1st, you keep Pro access until the 1st of next month

5.2 Annual Subscriptions

Cancellation effective at the end of current annual billing cycle
No refund for partial year
Example: If you cancel 6 months into your annual subscription, you keep Pro access for the remaining 6 months

6. No-Refund Policy on Cancellation

No Refunds for Cancellations: When you cancel your subscription, you acknowledge and agree that you will not receive a refund, either full or partial, for any unused portion of your subscription period. This is a standard practice for digital subscription services.

However, if you believe you have exceptional circumstances, you may submit a refund request separately under our Refund Policy. Refund requests are evaluated on a case-by-case basis and approval is at our sole discretion.

7. Auto-Renewal and Cancellation Timing

To avoid being charged for the next billing period:

Monthly subscriptions: Cancel at least 24 hours before your renewal date
Annual subscriptions: Cancel at least 24 hours before your annual renewal date
If you cancel after the renewal has been processed, the cancellation applies to the next billing cycle

8. Reactivating Your Subscription

You can resubscribe to Todaywise Pro at any time:

All your data and settings are preserved
Immediate restoration of Pro features upon payment
New billing cycle starts from the date of reactivation

9. Special Circumstances

9.1 Technical Issues

If you are canceling due to technical issues preventing you from using the service, please contact our support team first. We will attempt to resolve the issue within 5 business days.

9.2 Fraudulent Charges

If you believe your subscription was purchased fraudulently without your authorization, contact us immediately at support@todaywise.app. We will investigate and may issue a refund if the claim is verified.

10. Changes to This Policy

We may update this Cancellation Policy from time to time. Any changes will be:

Posted on this page with an updated "Last Updated" date
Communicated via email for significant changes
Notified through in-app announcements

Changes will not apply retroactively to subscriptions purchased before the policy update.

11. Contact Us

For any questions about this policy or to request cancellation assistance:

Email: support@todaywise.app
Business: Todaywise (Sole Proprietorship)
Address: Amaravati, Andhra Pradesh - 522020, India

We typically respond to cancellation requests within 24-48 hours during business days (Monday-Saturday, 9 AM - 6 PM IST).